Information Collected and Use
Waxwell collects personal information when you book services or make purchases from our store. These bookings or purchases require the collection of information such as, but not limited to, the services being scheduled, first and last name, telephone number, address, email address and payment information.
Our website uses "cookies". A cookie is a piece of data stored on a visitor's hard drive to help us improve access to our website and identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our website. Cookies can also enable us to track and target the interests of our clients to enhance their experience while on our website or while in our store.
Waxwell may also utilize information collected by third parties, various social media platforms, links used to direct you to our website and links provided to you to access websites not operated by us.
From time-to-time Waxwell may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as first and last name and shipping address), and demographic information (such as postal code).
Use of this information may include, among other things:
• Fraud prevention
• Client engagement and transaction support
• Identification of client shopping, scheduling and service preferences
• Distribution of information regarding our business and services via email, SMS and direct mail
• Prize notification and distribution
• Website and store enhancement
Unless implied, Waxwell will obtain your consent to collect, use and disclose personal information. Consent may be provided orally, in writing or electronically.
Where the collection, use or disclosure of personal information would be considered obvious Waxwell will assume implied consent. For example, when collecting personal information to complete a transaction or service booking.
When conducting promotional activities we will either seek your consent directly or provide you with the ability to decline or opt-out. If after engaging with, or opting-in to an email or an SMS distribution list we will provide you with the opportunity to subsequently opt-out.
Waxwell takes numerous precautions to protect your information. When you submit personal information via our website or as part of a transaction, your information is protected both online and offline.
Wherever we collect sensitive information (such as payment information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in your web browser, or looking for "https" at the beginning of the address of our website.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers on which we store personally identifiable information are kept in a secure environment.
Updates to this Policy